Niskayuna Central School District > Academics > Information & Instructional Technology

Information & Instructional Technology

Our goal is to provide a safe and secure technology environment that enables educators and empowers students by:

  • Providing a robust platform of tools and skills to ensure all students and staff have equitable access to technology.
  • Modeling digital citizenship skills and integrating technology in ways that promote positive and personalized learning for all students, faculty and staff.
  • Providing students with the technology skills needed to succeed in tomorrow’s global economy.
  • Ensuring their digital safety and security in a connected world.
  • Staying focused on the future.

Information Technology Support Protocols

Normal Staff Support
If you are experiencing any issue or would like to request something, please visit https://helpdesk.niskyschools.org. You will:

  • Login with your email credentials
  • Input a ticket that will automatically be routed to the appropriate ComputerTA or IT staff to resolve your ticket ASAP.

Emergency Staff Support
If you need something in less than 30 minutes, are experiencing an IT Security Issue, or have a classroom tech issue that is impeding instruction, please do one of the following:

  • Contact your Building ComputerTA
  • Call the IT office at x21016

Parent/Family Support
If you have parents who have issues, please encourage them to visit the Parent Technology Support Site or email us at techsupport@niskyschools.org.

Student Data and Privacy

Education Law 2-D Regulation 121 was passed by New York State and implemented by the Department of Education so that school districts are empowered to focus on the protection and handling of student Personal Identifiable Information (PII).

For more information, please visit our Ed Law 2-D site on our Parent Resources page.

Instructional Technology

To provide our teachers with a constant source of information and training on all our Technology software and hardware, our Instructional Technology team led by our District Tech Coach have developed an Instructional Technology Support page.

Smart Schools Bond Act

New York voters in 2014 approved the statewide Smart Schools Bond Act referendum, which authorizes the state to borrow up to $2 billion to finance technology improvements in schools throughout the state. The Niskayuna Central School District was allocated $1.49 million. The use of Smart Schools funding does not require any local contribution from school districts.

  • Phase 1 of the district’s plan replaced the security camera system throughout the district ($488,000) in 2018.
  • Phase 2 of the district’s plan replaced the Network Infrastructure across all buildings in the district ($761,000) in 2021.

As part of Phase 3, the district will be replacing the Building Access System that controls card access to the buildings at a cost of $79,000. The district’s plan for Phase 3 will be submitted to the New York State Education Department after a 30-day comment period. NYSED approval is anticipated in late 2023 or early 2024.

Please click here for additional information and provide any feedback to SmartSchoolsComments@niskyschools.org by June 8.

Parent Resources

If you have parents who have issues, please encourage them to visit the Parent Technology Support Site or email us at techsupport@niskyschools.org.

Some quick links to FAQs on the page are:

Set ParentSquare language settings for translation

The Niskayuna default communication application for parents and students is ParentSquare. ParentSquare is an industry leader in K12 communication and has many great features including the ability to change your default language settings to over 110 languages. After the change is made, all district communications are translated for you. See Instructions below: